false2020Q30001722684December 31P1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP1YP7Y00017226842020-01-012020-09-30xbrli:shares00017226842020-09-30iso4217:USD0001722684wh:RoyaltiesandFranchiseFeesMember2020-07-012020-09-300001722684wh:RoyaltiesandFranchiseFeesMember2019-07-012019-09-300001722684wh:RoyaltiesandFranchiseFeesMember2020-01-012020-09-300001722684wh:RoyaltiesandFranchiseFeesMember2019-01-012019-09-300001722684wh:MarketingReservationandLoyaltyMember2020-07-012020-09-300001722684wh:MarketingReservationandLoyaltyMember2019-07-012019-09-300001722684wh:MarketingReservationandLoyaltyMember2020-01-012020-09-300001722684wh:MarketingReservationandLoyaltyMember2019-01-012019-09-300001722684wh:HotelManagementServicesMember2020-07-012020-09-300001722684wh:HotelManagementServicesMember2019-07-012019-09-300001722684wh:HotelManagementServicesMember2020-01-012020-09-300001722684wh:HotelManagementServicesMember2019-01-012019-09-300001722684wh:LicenseandOtherFeeFromFormerParentMember2020-07-012020-09-300001722684wh:LicenseandOtherFeeFromFormerParentMember2019-07-012019-09-300001722684wh:LicenseandOtherFeeFromParentMember2020-01-012020-09-300001722684wh:LicenseandOtherFeeFromParentMember2019-01-012019-09-300001722684wh:CostReimbursementsMember2020-07-012020-09-300001722684wh:CostReimbursementsMember2019-07-012019-09-300001722684wh:CostReimbursementsMember2020-01-012020-09-300001722684wh:CostReimbursementsMember2019-01-012019-09-300001722684wh:OtherProductsandServicesMember2020-07-012020-09-300001722684wh:OtherProductsandServicesMember2019-07-012019-09-300001722684wh:OtherProductsandServicesMember2020-01-012020-09-300001722684wh:OtherProductsandServicesMember2019-01-012019-09-3000017226842020-07-012020-09-3000017226842019-07-012019-09-3000017226842019-01-012019-09-300001722684wh:SpinOffHotelGroupBusinessMember2020-01-012020-09-30iso4217:USDxbrli:shares00017226842019-12-310001722684us-gaap:TrademarksMember2020-09-300001722684us-gaap:TrademarksMember2019-12-310001722684wh:FranchiseRightsAndOtherIntangibleAssetsMember2020-09-300001722684wh:FranchiseRightsAndOtherIntangibleAssetsMember2019-12-3100017226842018-12-3100017226842019-09-300001722684us-gaap:CommonStockMember2019-12-310001722684us-gaap:TreasuryStockMember2019-12-310001722684us-gaap:AdditionalPaidInCapitalMember2019-12-310001722684us-gaap:RetainedEarningsAppropriatedMember2019-12-310001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2019-12-310001722684us-gaap:RetainedEarningsAppropriatedMember2020-01-012020-03-3100017226842020-01-012020-03-310001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2020-01-012020-03-310001722684us-gaap:CommonStockMember2020-01-012020-03-310001722684us-gaap:TreasuryStockMember2020-01-012020-03-310001722684us-gaap:AdditionalPaidInCapitalMember2020-01-012020-03-310001722684us-gaap:RetainedEarningsAppropriatedMembersrt:CumulativeEffectPeriodOfAdoptionAdjustmentMember2019-12-310001722684srt:CumulativeEffectPeriodOfAdoptionAdjustmentMember2019-12-310001722684us-gaap:CommonStockMember2020-03-310001722684us-gaap:TreasuryStockMember2020-03-310001722684us-gaap:AdditionalPaidInCapitalMember2020-03-310001722684us-gaap:RetainedEarningsAppropriatedMember2020-03-310001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2020-03-3100017226842020-03-310001722684us-gaap:RetainedEarningsAppropriatedMember2020-04-012020-06-3000017226842020-04-012020-06-300001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2020-04-012020-06-300001722684us-gaap:AdditionalPaidInCapitalMember2020-04-012020-06-300001722684us-gaap:CommonStockMember2020-06-300001722684us-gaap:TreasuryStockMember2020-06-300001722684us-gaap:AdditionalPaidInCapitalMember2020-06-300001722684us-gaap:RetainedEarningsAppropriatedMember2020-06-300001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2020-06-3000017226842020-06-300001722684us-gaap:RetainedEarningsAppropriatedMember2020-07-012020-09-300001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2020-07-012020-09-300001722684us-gaap:AdditionalPaidInCapitalMember2020-07-012020-09-300001722684us-gaap:CommonStockMember2020-09-300001722684us-gaap:TreasuryStockMember2020-09-300001722684us-gaap:AdditionalPaidInCapitalMember2020-09-300001722684us-gaap:RetainedEarningsAppropriatedMember2020-09-300001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2020-09-300001722684us-gaap:CommonStockMember2018-12-310001722684us-gaap:TreasuryStockMember2018-12-310001722684us-gaap:AdditionalPaidInCapitalMember2018-12-310001722684us-gaap:RetainedEarningsAppropriatedMember2018-12-310001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2018-12-310001722684us-gaap:RetainedEarningsAppropriatedMember2019-01-012019-03-3100017226842019-01-012019-03-310001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2019-01-012019-03-310001722684us-gaap:CommonStockMember2019-01-012019-03-310001722684us-gaap:TreasuryStockMember2019-01-012019-03-310001722684us-gaap:AdditionalPaidInCapitalMember2019-01-012019-03-310001722684us-gaap:CommonStockMember2019-03-310001722684us-gaap:TreasuryStockMember2019-03-310001722684us-gaap:AdditionalPaidInCapitalMember2019-03-310001722684us-gaap:RetainedEarningsAppropriatedMember2019-03-310001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2019-03-3100017226842019-03-310001722684us-gaap:RetainedEarningsAppropriatedMember2019-04-012019-06-3000017226842019-04-012019-06-300001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2019-04-012019-06-300001722684us-gaap:CommonStockMember2019-04-012019-06-300001722684us-gaap:TreasuryStockMember2019-04-012019-06-300001722684us-gaap:AdditionalPaidInCapitalMember2019-04-012019-06-300001722684us-gaap:CommonStockMember2019-06-300001722684us-gaap:TreasuryStockMember2019-06-300001722684us-gaap:AdditionalPaidInCapitalMember2019-06-300001722684us-gaap:RetainedEarningsAppropriatedMember2019-06-300001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2019-06-3000017226842019-06-300001722684us-gaap:RetainedEarningsAppropriatedMember2019-07-012019-09-300001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2019-07-012019-09-300001722684us-gaap:CommonStockMember2019-07-012019-09-300001722684us-gaap:TreasuryStockMember2019-07-012019-09-300001722684us-gaap:AdditionalPaidInCapitalMember2019-07-012019-09-300001722684us-gaap:CommonStockMember2019-09-300001722684us-gaap:TreasuryStockMember2019-09-300001722684us-gaap:AdditionalPaidInCapitalMember2019-09-300001722684us-gaap:RetainedEarningsAppropriatedMember2019-09-300001722684us-gaap:AccumulatedOtherComprehensiveIncomeMember2019-09-30xbrli:purewh:hotel0001722684wh:InitialFranchiseFeesMember2020-09-300001722684wh:InitialFranchiseFeesMember2019-12-310001722684wh:LoyaltyProgramMember2020-09-300001722684wh:LoyaltyProgramMember2019-12-310001722684us-gaap:CreditCardMember2020-09-300001722684us-gaap:CreditCardMember2019-12-310001722684wh:HotelManagementServicesMember2020-09-300001722684wh:HotelManagementServicesMember2019-12-310001722684wh:OtherProductsandServicesMember2020-09-300001722684wh:OtherProductsandServicesMember2019-12-310001722684wh:LoyaltyProgramMember2020-04-012020-06-300001722684wh:InitialFranchiseFeesMember2020-10-012020-09-300001722684wh:InitialFranchiseFeesMember2021-10-012020-09-300001722684wh:InitialFranchiseFeesMember2022-10-012020-09-300001722684wh:InitialFranchiseFeesMember2023-10-012020-09-300001722684wh:InitialFranchiseFeesMember2024-10-012020-09-3000017226842020-10-01wh:LoyaltyProgramMember2020-09-3000017226842021-10-01wh:LoyaltyProgramMember2020-09-300001722684wh:LoyaltyProgramMember2022-10-012020-09-3000017226842023-10-01wh:LoyaltyProgramMember2020-09-300001722684wh:LoyaltyProgramMember2024-10-012020-09-3000017226842020-10-01wh:CobrandedcreditcardsprogramMember2020-09-3000017226842021-10-01wh:CobrandedcreditcardsprogramMember2020-09-300001722684wh:CobrandedcreditcardsprogramMember2022-10-012020-09-3000017226842023-10-01wh:CobrandedcreditcardsprogramMember2020-09-300001722684wh:CobrandedcreditcardsprogramMember2024-10-012020-09-3000017226842020-10-01wh:HotelManagementServicesMember2020-09-3000017226842021-10-01wh:HotelManagementServicesMember2020-09-300001722684wh:HotelManagementServicesMember2022-10-012020-09-3000017226842023-10-01wh:HotelManagementServicesMember2020-09-300001722684wh:HotelManagementServicesMember2024-10-012020-09-3000017226842020-10-01wh:OtherProductsandServicesMember2020-09-3000017226842021-10-01wh:OtherProductsandServicesMember2020-09-3000017226842022-10-01wh:OtherProductsandServicesMember2020-09-3000017226842023-10-01wh:OtherProductsandServicesMember2020-09-3000017226842024-10-01wh:OtherProductsandServicesMember2020-09-3000017226842020-10-012020-09-3000017226842021-10-012020-09-3000017226842022-10-012020-09-3000017226842023-10-012020-09-3000017226842024-10-012020-09-300001722684wh:HotelFranchisingSegmentMemberwh:RoyaltiesandFranchiseFeesMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:HotelFranchisingSegmentMemberwh:RoyaltiesandFranchiseFeesMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:HotelFranchisingSegmentMemberwh:RoyaltiesandFranchiseFeesMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:HotelFranchisingSegmentMemberwh:RoyaltiesandFranchiseFeesMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:MarketingReservationandLoyaltyMemberwh:HotelFranchisingSegmentMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:MarketingReservationandLoyaltyMemberwh:HotelFranchisingSegmentMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:MarketingReservationandLoyaltyMemberwh:HotelFranchisingSegmentMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:MarketingReservationandLoyaltyMemberwh:HotelFranchisingSegmentMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:HotelFranchisingSegmentMemberwh:LicenseandOtherFeeFromParentMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:HotelFranchisingSegmentMemberwh:LicenseandOtherFeeFromParentMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:HotelFranchisingSegmentMemberwh:LicenseandOtherFeeFromParentMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:HotelFranchisingSegmentMemberwh:LicenseandOtherFeeFromParentMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:HotelFranchisingSegmentMemberwh:OtherProductsandServicesMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:HotelFranchisingSegmentMemberwh:OtherProductsandServicesMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:HotelFranchisingSegmentMemberwh:OtherProductsandServicesMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:HotelFranchisingSegmentMemberwh:OtherProductsandServicesMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:HotelFranchisingSegmentMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:HotelFranchisingSegmentMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:HotelFranchisingSegmentMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:HotelFranchisingSegmentMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:HotelManagementSegmentMemberwh:RoyaltiesandFranchiseFeesMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:HotelManagementSegmentMemberwh:RoyaltiesandFranchiseFeesMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:HotelManagementSegmentMemberwh:RoyaltiesandFranchiseFeesMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:HotelManagementSegmentMemberwh:RoyaltiesandFranchiseFeesMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:MarketingReservationandLoyaltyMemberwh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:MarketingReservationandLoyaltyMemberwh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:MarketingReservationandLoyaltyMemberwh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:MarketingReservationandLoyaltyMemberwh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:HotelManagementSegmentMemberwh:OwnedHotelRevenuesMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:HotelManagementSegmentMemberwh:OwnedHotelRevenuesMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:HotelManagementSegmentMemberwh:OwnedHotelRevenuesMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:HotelManagementSegmentMemberwh:OwnedHotelRevenuesMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:ManagedHotelRevenuesMemberwh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:ManagedHotelRevenuesMemberwh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:ManagedHotelRevenuesMemberwh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:ManagedHotelRevenuesMemberwh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMemberwh:CostReimbursementsMember2020-07-012020-09-300001722684wh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMemberwh:CostReimbursementsMember2019-07-012019-09-300001722684wh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMemberwh:CostReimbursementsMember2020-01-012020-09-300001722684wh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMemberwh:CostReimbursementsMember2019-01-012019-09-300001722684wh:HotelManagementSegmentMemberwh:OtherProductsandServicesMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:HotelManagementSegmentMemberwh:OtherProductsandServicesMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:HotelManagementSegmentMemberwh:OtherProductsandServicesMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:HotelManagementSegmentMemberwh:OtherProductsandServicesMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684wh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684wh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684us-gaap:CorporateNonSegmentMember2020-07-012020-09-300001722684us-gaap:CorporateNonSegmentMember2019-07-012019-09-300001722684us-gaap:CorporateNonSegmentMember2020-01-012020-09-300001722684us-gaap:CorporateNonSegmentMember2019-01-012019-09-300001722684us-gaap:OtherCurrentAssetsMember2020-09-300001722684us-gaap:OtherCurrentAssetsMember2019-12-310001722684us-gaap:OtherNoncurrentAssetsMember2019-12-310001722684us-gaap:OtherNoncurrentAssetsMember2020-09-300001722684srt:CumulativeEffectPeriodOfAdoptionAdjustmentMemberus-gaap:AccountingStandardsUpdate201613Member2020-01-010001722684srt:CumulativeEffectPeriodOfAdoptionAdjustmentMemberus-gaap:AccountingStandardsUpdate201613Member2020-01-012020-01-010001722684srt:MinimumMember2020-01-012020-09-300001722684srt:MaximumMember2020-01-012020-09-300001722684srt:CumulativeEffectPeriodOfAdoptionAdjustmentMemberus-gaap:AccountingStandardsUpdate201613Member2019-12-310001722684wh:FinancingReceivablewithDeferredIncomeOffsetMember2020-09-300001722684wh:HotelFranchisingSegmentMemberus-gaap:OperatingSegmentsMember2020-04-012020-06-300001722684wh:HotelManagementSegmentMemberus-gaap:OperatingSegmentsMember2020-04-012020-06-300001722684wh:ImpairedAssetsMemberwh:OwnedHotelReportingUnitMember2020-06-300001722684wh:ImpairedAssetsMember2020-04-012020-06-300001722684wh:LaQuintatrademarkMemberwh:ImpairedAssetsMember2020-06-300001722684wh:LaQuintatrademarkMemberwh:ImpairedAssetsMember2020-04-012020-06-300001722684wh:OtherimpairedtrademarksMemberwh:ImpairedAssetsMember2020-06-300001722684wh:OtherimpairedtrademarksMemberwh:ImpairedAssetsMember2020-04-012020-06-300001722684wh:ImpairedAssetsMember2020-06-30wh:trademark0001722684us-gaap:TrademarksMember2020-09-300001722684us-gaap:TrademarksMember2019-12-310001722684us-gaap:FranchiseRightsMember2020-09-300001722684us-gaap:FranchiseRightsMember2019-12-310001722684wh:ManagementAgreementsMember2020-09-300001722684wh:ManagementAgreementsMember2019-12-310001722684us-gaap:TrademarksMember2020-09-300001722684us-gaap:TrademarksMember2019-12-310001722684us-gaap:OtherIntangibleAssetsMember2020-09-300001722684us-gaap:OtherIntangibleAssetsMember2019-12-310001722684wh:InitialfranchisefeeMember2020-07-012020-09-300001722684wh:InitialfranchisefeeMember2019-07-012019-09-300001722684wh:InitialfranchisefeeMember2020-01-012020-09-300001722684wh:InitialfranchisefeeMember2019-01-012019-09-300001722684wh:FranchiseesAndHotelOwnersMember2020-09-300001722684wh:FranchiseesAndHotelOwnersMember2019-12-310001722684wh:ForgivenessOfNoteReceivableMember2020-07-012020-09-300001722684wh:ForgivenessOfNoteReceivableMember2019-07-012019-09-300001722684wh:ForgivenessOfNoteReceivableMember2020-01-012020-09-300001722684wh:ForgivenessOfNoteReceivableMember2019-01-012019-09-300001722684us-gaap:LineOfCreditMemberus-gaap:RevolvingCreditFacilityMember2020-09-300001722684us-gaap:LineOfCreditMemberus-gaap:RevolvingCreditFacilityMember2019-12-310001722684us-gaap:LineOfCreditMemberwh:TermLoandue2025Member2020-09-300001722684us-gaap:LongTermDebtMemberwh:TermLoandue2025Member2020-09-300001722684us-gaap:LineOfCreditMemberwh:TermLoandue2025Member2019-12-310001722684us-gaap:LongTermDebtMemberwh:TermLoandue2025Member2019-12-310001722684wh:SeniorUnsecuredNotesdueApril2026Memberus-gaap:SeniorNotesMember2020-09-300001722684wh:SeniorUnsecuredNotesdueApril2026Memberus-gaap:SeniorNotesMember2019-12-310001722684us-gaap:SeniorNotesMemberwh:SeniorUnsecuredNotesDueAugust2028Member2020-09-300001722684us-gaap:CapitalLeaseObligationsMember2020-09-300001722684us-gaap:CapitalLeaseObligationsMember2019-12-310001722684wh:TermLoanandSeniorUnsecuredNotesMember2020-09-300001722684wh:TermLoanandSeniorUnsecuredNotesMember2019-12-310001722684us-gaap:RevolvingCreditFacilityMember2020-09-300001722684us-gaap:RevolvingCreditFacilityMember2019-12-310001722684us-gaap:LongTermDebtMemberwh:TermLoandue2025Member2018-05-300001722684us-gaap:InterestRateSwapMember2020-09-300001722684wh:InterestRateSwap1Member2020-09-300001722684wh:InterestRateSwap2Member2020-09-300001722684us-gaap:InterestRateSwapMember2020-07-012020-09-300001722684us-gaap:InterestRateSwapMember2020-01-012020-09-300001722684wh:SeniorUnsecuredNotesDueAugust2028Member2020-08-310001722684wh:SeniorUnsecuredNotesDueAugust2028Member2020-07-012020-09-300001722684us-gaap:RevolvingCreditFacilityMember2020-04-300001722684us-gaap:CarryingReportedAmountFairValueDisclosureMember2020-09-300001722684us-gaap:EstimateOfFairValueFairValueDisclosureMember2020-09-300001722684srt:MaximumMember2020-09-300001722684us-gaap:ContractTerminationMemberus-gaap:ReceivableTypeDomain2020-07-012020-09-300001722684us-gaap:AccruedLiabilitiesMember2019-12-310001722684wh:WyndhamHotelsResortsInc.2018EquityandIncentivePlanMember2018-05-140001722684wh:WyndhamHotelsResortsInc.2018EquityandIncentivePlanMember2020-09-300001722684us-gaap:RestrictedStockUnitsRSUMember2019-12-310001722684us-gaap:PerformanceSharesMember2019-12-310001722684us-gaap:RestrictedStockUnitsRSUMember2020-01-012020-09-300001722684us-gaap:PerformanceSharesMember2020-01-012020-09-300001722684us-gaap:RestrictedStockUnitsRSUMember2020-09-300001722684us-gaap:PerformanceSharesMember2020-09-300001722684us-gaap:EmployeeStockOptionMember2019-12-310001722684us-gaap:EmployeeStockOptionMember2020-01-012020-09-300001722684us-gaap:EmployeeStockOptionMember2020-09-300001722684wh:WyndhamHotelsResortsInc.2018EquityandIncentivePlanMember2020-07-012020-09-300001722684wh:WyndhamHotelsResortsInc.2018EquityandIncentivePlanMember2019-07-012019-09-300001722684wh:WyndhamHotelsResortsInc.2018EquityandIncentivePlanMember2020-01-012020-09-300001722684wh:WyndhamHotelsResortsInc.2018EquityandIncentivePlanMember2019-01-012019-09-300001722684us-gaap:RestructuringChargesMember2020-01-012020-09-300001722684wh:SeparationRelatedCostsMember2019-01-012019-09-300001722684us-gaap:OperatingSegmentsMember2020-07-012020-09-300001722684us-gaap:OperatingSegmentsMember2019-07-012019-09-300001722684wh:NonseparationrelatedMemberwh:WyndhamHotelsResortsInc.2018EquityandIncentivePlanMember2020-07-012020-09-300001722684wh:NonseparationrelatedMemberwh:WyndhamHotelsResortsInc.2018EquityandIncentivePlanMember2019-07-012019-09-300001722684us-gaap:OperatingSegmentsMember2020-01-012020-09-300001722684us-gaap:OperatingSegmentsMember2019-01-012019-09-300001722684wh:NonseparationrelatedMemberwh:WyndhamHotelsResortsInc.2018EquityandIncentivePlanMember2020-01-012020-09-300001722684wh:NonseparationrelatedMemberwh:WyndhamHotelsResortsInc.2018EquityandIncentivePlanMember2019-01-012019-09-300001722684us-gaap:AccountsReceivableMemberus-gaap:ContractTerminationMember2020-07-012020-09-300001722684wh:PreviouslyimpairedassetMember2020-07-012020-09-300001722684us-gaap:AccountsReceivableMemberus-gaap:ContractTerminationMember2019-07-012019-09-300001722684us-gaap:OtherAssetsMemberus-gaap:ContractTerminationMember2019-07-012019-09-300001722684us-gaap:OtherLiabilitiesMemberus-gaap:ContractTerminationMember2019-07-012019-09-300001722684wh:A2019RestructuringPlanMember2019-12-310001722684wh:A2019RestructuringPlanMember2020-01-012020-09-300001722684wh:A2019RestructuringPlanMember2020-09-300001722684wh:A2020RestructuringPlanMember2019-12-310001722684wh:A2020RestructuringPlanMember2020-01-012020-09-300001722684wh:A2020RestructuringPlanMember2020-09-300001722684us-gaap:EmployeeSeveranceMemberwh:A2020RestructuringPlansMember2019-12-310001722684us-gaap:EmployeeSeveranceMemberwh:A2020RestructuringPlansMember2020-01-012020-09-300001722684us-gaap:EmployeeSeveranceMemberwh:A2020RestructuringPlansMember2020-09-300001722684us-gaap:FacilityClosingMemberwh:A2020RestructuringPlansMember2019-12-310001722684us-gaap:FacilityClosingMemberwh:A2020RestructuringPlansMember2020-01-012020-09-300001722684us-gaap:FacilityClosingMemberwh:A2020RestructuringPlansMember2020-09-300001722684us-gaap:OtherRestructuringMemberwh:A2020RestructuringPlansMember2019-12-310001722684us-gaap:OtherRestructuringMemberwh:A2020RestructuringPlansMember2020-01-012020-09-300001722684us-gaap:OtherRestructuringMemberwh:A2020RestructuringPlansMember2020-09-300001722684wh:A2020RestructuringPlansMember2019-12-310001722684wh:A2020RestructuringPlansMember2020-01-012020-09-300001722684wh:A2020RestructuringPlansMember2020-09-300001722684wh:HotelFranchisingSegmentMember2020-01-012020-09-300001722684wh:HotelManagementSegmentMember2020-01-012020-09-300001722684wh:SpinOffHotelGroupBusinessMember2019-01-012019-09-300001722684wh:ContractTerminationIndemnificationObligationMember2019-04-012019-06-300001722684wh:LaQuintaHoldingsInc.Member2019-07-012019-09-3000017226842019-01-012019-12-310001722684wh:SeparationAndDistributionAgreementMembersrt:AffiliatedEntityMember2020-01-012020-09-300001722684wh:SeparationAndDistributionAgreementMembersrt:AffiliatedEntityMember2020-07-012020-09-300001722684wh:SeparationAndDistributionAgreementMembersrt:AffiliatedEntityMember2019-07-012019-09-300001722684wh:SeparationAndDistributionAgreementMembersrt:AffiliatedEntityMember2019-01-012019-09-300001722684wh:WyndhamWorldwideMemberus-gaap:LicensingAgreementsMember2020-07-012020-09-300001722684wh:WyndhamWorldwideMemberus-gaap:LicensingAgreementsMember2019-07-012019-09-300001722684wh:WyndhamWorldwideMemberus-gaap:LicensingAgreementsMember2020-01-012020-09-300001722684wh:WyndhamWorldwideMemberus-gaap:LicensingAgreementsMember2019-01-012019-09-300001722684srt:AffiliatedEntityMemberwh:WyndhamRewardsMember2020-07-012020-09-300001722684srt:AffiliatedEntityMemberwh:WyndhamRewardsMember2019-07-012019-09-300001722684srt:AffiliatedEntityMemberwh:WyndhamRewardsMember2020-01-012020-09-300001722684srt:AffiliatedEntityMemberwh:WyndhamRewardsMember2019-01-012019-09-300001722684srt:AffiliatedEntityMemberus-gaap:LicensingAgreementsMember2020-07-012020-09-300001722684srt:AffiliatedEntityMemberus-gaap:LicensingAgreementsMember2019-07-012019-09-300001722684srt:AffiliatedEntityMemberus-gaap:LicensingAgreementsMember2020-01-012020-09-300001722684srt:AffiliatedEntityMemberus-gaap:LicensingAgreementsMember2019-01-012019-09-300001722684us-gaap:OtherNoncurrentLiabilitiesMember2020-09-300001722684us-gaap:OtherNoncurrentLiabilitiesMember2019-12-310001722684us-gaap:OtherCurrentLiabilitiesMember2020-09-300001722684us-gaap:OtherCurrentLiabilitiesMember2019-12-310001722684us-gaap:AccumulatedTranslationAdjustmentMember2019-12-310001722684us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember2019-12-310001722684us-gaap:AccumulatedTranslationAdjustmentMember2020-03-310001722684us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember2020-03-310001722684us-gaap:AccumulatedTranslationAdjustmentMember2020-06-300001722684us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember2020-06-300001722684us-gaap:AccumulatedTranslationAdjustmentMember2020-09-300001722684us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember2020-09-300001722684us-gaap:AccumulatedTranslationAdjustmentMember2018-12-310001722684us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember2018-12-310001722684us-gaap:AccumulatedTranslationAdjustmentMember2019-03-310001722684us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember2019-03-310001722684us-gaap:AccumulatedTranslationAdjustmentMember2019-06-300001722684us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember2019-06-300001722684us-gaap:AccumulatedTranslationAdjustmentMember2019-09-300001722684us-gaap:AccumulatedNetGainLossFromDesignatedOrQualifyingCashFlowHedgesMember2019-09-30
Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
Form 10-Q
    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2020
OR
    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from         to        
Commission file number 001-38432
wh-20200930_g1.jpg
Wyndham Hotels & Resorts, Inc.
(Exact Name of Registrant as Specified in Its Charter)
Delaware
82-3356232
(State or Other Jurisdiction
of Incorporation or Organization)
(I.R.S. Employer
Identification No.)
22 Sylvan Way
07054
Parsippany,
New Jersey
(Zip Code)
(Address of Principal Executive Offices)
(973753-6000
(Registrant’s Telephone Number, Including Area Code)
None
(Former Name, Former Address and Former Fiscal Year, if Changed Since Last Report)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock
WHNew York Stock Exchange
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ      No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes þ     No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes     No þ
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the last practicable date:
93,167,022 shares of common stock outstanding as of September 30, 2020.


Table of Contents
TABLE OF CONTENTS
Page
PART I
FINANCIAL INFORMATION
Item 1.
Item 2.
Item 3.
Item 4.
PART II
OTHER INFORMATION
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.


Table of Contents
PART I — FINANCIAL INFORMATION

Item 1. Financial Statements (Unaudited).

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Stockholders of
Wyndham Hotels & Resorts, Inc.
Results of Review of Interim Financial Statements
We have reviewed the accompanying condensed consolidated balance sheet of Wyndham Hotels & Resorts, Inc. and subsidiaries (the “Company”) as of September 30, 2020, the related condensed consolidated statements of income (loss), comprehensive income (loss), cash flows, and equity for the three-month and nine-month periods ended September 30, 2020 and 2019, and the related notes (collectively referred to as the “interim financial statements”). Based on our reviews, we are not aware of any material modifications that should be made to the accompanying interim financial statements for them to be in conformity with accounting principles generally accepted in the United States of America.

We have previously audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheet of the Company as of December 31, 2019, and the related consolidated and combined statements of income, comprehensive income, cash flows, and equity for the year then ended (not presented herein); and in our report dated February 13, 2020, we expressed an unqualified opinion (which included an emphasis of a matter paragraph relating to expense allocations for certain corporate functions and services historically provided by Wyndham Worldwide Corporation) on those consolidated and combined financial statements. In our opinion, the information set forth in the accompanying condensed consolidated balance sheet as of December 31, 2019, is fairly stated, in all material respects, in relation to the consolidated balance sheet from which it has been derived.

Basis for Review Results
The interim financial statements are the responsibility of the Company’s management. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our reviews in accordance with standards of the PCAOB. A review of interim financial statements consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the PCAOB, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.



/s/ Deloitte & Touche LLP
New York, New York
October 29, 2020



Table of Contents
WYNDHAM HOTELS & RESORTS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS)
(In millions, except per share amounts)
(Unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Net revenues
Royalties and franchise fees$96 $140 $250 $368 
Marketing, reservation and loyalty99 167 288 421 
Management and other fees12 12 50 88 
License and other fees21 35 63 97 
Cost reimbursements82 161 274 476 
Other
27 45 79 111 
Net revenues
337 560 1,004 1,561 
Expenses
Marketing, reservation and loyalty107 160 311 437 
Operating25 43 82 124 
General and administrative28 33 82 98 
Cost reimbursements82 161 274 476 
Depreciation and amortization24 26 73 81 
Impairments, net   206 45 
Restructuring   29  
Transaction-related, net 12 13 30 
Separation-related  1 22 
Contract termination 34  43 
Total expenses
266 469 1,071 1,356 
Operating income/(loss)71 91 (67)205 
Interest expense, net
29 25 83 76 
Income/(loss) before income taxes42 66 (150)129 
Provision/(benefit) for income taxes
15 21 (25)36 
Net income/(loss)
$27 $45 $(125)$93 
Earnings/(loss) per share
Basic$0.29 $0.47 $(1.34)$0.95 
Diluted0.29 0.47 (1.34)0.95 

See Notes to Condensed Consolidated Financial Statements.
2


Table of Contents
WYNDHAM HOTELS & RESORTS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(In millions)
(Unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Net income/(loss)$27 $45 $(125)$93 
Other comprehensive income/(loss), net of tax
Foreign currency translation adjustments
1 (1) 1 
Unrealized gains/(losses) on cash flow hedges
4 (3)(35)(27)
Other comprehensive income/(loss), net of tax
5 (4)(35)(26)
Comprehensive income/(loss)
$32 $41 $(160)$67 

See Notes to Condensed Consolidated Financial Statements.
3


Table of Contents
WYNDHAM HOTELS & RESORTS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In millions, except per share amounts)
(Unaudited)
September 30, 2020December 31, 2019
Assets
Current assets:
Cash and cash equivalents
$735 $94 
Trade receivables, net
324 304 
Prepaid expenses
42 48 
Other current assets
39 53 
Total current assets
1,140 499 
Property and equipment, net
284 307 
Goodwill
1,525 1,539 
Trademarks, net
1,203 1,395 
Franchise agreements and other intangibles, net
522 551 
Other non-current assets
220 242 
Total assets
$4,894 $4,533 
Liabilities and stockholders' equity
Current liabilities:
Current portion of long-term debt
$21 $21 
Accounts payable
41 30 
Deferred revenues
78 132 
Accrued expenses and other current liabilities
241 279 
Total current liabilities381 462 
Long-term debt2,814 2,101 
Deferred income taxes
323 387 
Deferred revenues
161 151 
Other non-current liabilities
252 220 
Total liabilities
3,931 3,321 
Commitments and contingencies (Note 11)
Stockholders’ equity:
Preferred stock, $0.01 par value, authorized 6.0 shares, none issued and outstanding
  
Common stock, $0.01 par value, authorized 600.0 shares, 100.8 and 100.6 issued and outstanding at September 30, 2020 and December 31, 2019
1 1 
Treasury stock, at cost – 7.7 and 6.8 shares at September 30, 2020 and December 31, 2019
(408)(363)
Additional paid-in capital
1,498 1,488 
Retained earnings/(accumulated deficit)
(66)113 
Accumulated other comprehensive loss
(62)(27)
Total stockholders’ equity
963 1,212 
Total liabilities and stockholders' equity
$4,894 $4,533 

See Notes to Condensed Consolidated Financial Statements.
4


Table of Contents
WYNDHAM HOTELS & RESORTS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In millions)
(Unaudited)
Nine Months Ended September 30,
20202019
Operating activities
Net (loss)/income
$(125)$93 
Adjustments to reconcile net (loss)/income to net cash provided by operating activities:
Depreciation and amortization
73 81 
Impairments, net
209 45 
Deferred income taxes
(52)(12)
Stock-based compensation
15 15 
Net change in assets and liabilities:
Trade receivables
(32)(46)
Prepaid expenses
6 (6)
Other current assets
6 (16)
Accounts payable, accrued expenses and other current liabilities
5 57 
Payment of tax liability assumed in La Quinta acquisition
 (188)
Deferred income
(43)1 
Payments of development advance notes, net
(11)(10)
Other, net
6 (5)
Net cash provided by operating activities
57 9 
Investing activities
Property and equipment additions
(23)(35)
Issuance of loans, net
(1)(2)
Net cash used in investing activities
(24)(37)
Financing activities
Proceeds from borrowings 1,244  
Principal payments on long-term debt
(522)(12)
Finance lease payments(4)(4)
Debt issuance costs
(10) 
Capital contribution from former Parent
 68 
Dividends to shareholders
(45)(84)
Repurchases of common stock
(50)(168)
Net share settlement of incentive equity awards
(4)(5)
Other, net
 1 
Net cash provided by/(used in) financing activities
609 (204)
Effect of changes in exchange rates on cash, cash equivalents and restricted cash
(1) 
Net increase/(decrease) in cash, cash equivalents and restricted cash641 (232)
Cash, cash equivalents and restricted cash, beginning of period
94 366 
Cash, cash equivalents and restricted cash, end of period
$735 $134 
See Notes to Condensed Consolidated Financial Statements.
5


Table of Contents
WYNDHAM HOTELS & RESORTS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF EQUITY
(In millions)
(Unaudited)
Common Shares Outstanding
Common Stock
Treasury
Stock
Additional Paid-in Capital
Retained Earnings/(Accumulated Deficit)
Accumulated Other Comprehensive Loss
Total Equity
Balance as of December 31, 201994 $1 $(363)$1,488 $113 $(27)$1,212 
Net income— — — — 22 — 22 
Other comprehensive loss
— — — — — (39)(39)
Dividends— — — — (30)— (30)
Repurchase of common stock
(1)— (45)— — — (45)
Net share settlement of incentive equity awards
— — — (2)— — (2)
Change in deferred compensation
— — — 4 — — 4 
Cumulative effect of change in accounting standard
— — — (10)— (10)
Balance as of March 31, 2020
93 1 (408)1,490 95 (66)1,112 
Net loss— — — — (174)— (174)
Other comprehensive loss— — — — — (1)(1)
Dividends— — — — (8)— (8)
Net share settlement of incentive equity awards— — — (2)— — (2)
Change in deferred compensation— — — 6 — — 6 
Other— — — (1)1 —  
Balance as of June 30, 202093 1 (408)1,493 (86)(67)933 
Net income— — — — 27 — 27 
Other comprehensive income— — — — — 5 5 
Dividends— — — — (7)— (7)
Change in deferred compensation— — — 5 — — 5 
Balance as of September 30, 202093 $1 $(408)$1,498 $(66)$(62)$963 
Common Shares Outstanding
Common Stock
Treasury
Stock
Additional Paid-in Capital
Retained Earnings
Accumulated Other Comprehensive Loss
Total Equity
Balance as of December 31, 201898 $1 $(119)$1,475 $69 $(8)$1,418 
Net income— — — — 21 — 21 
Other comprehensive loss— — — — — (7)(7)
Dividends— — — — (29)— (29)
Repurchase of common stock (1)— (44)— — — (44)
Change in deferred compensation— — — 5 — — 5 
Other— — (1)1 — —  
Balance as of March 31, 201997 1 (164)1,481 61 (15)1,364 
Net income
— — — — 26 — 26 
Other comprehensive loss
— — — — — (15)(15)
Dividends
— — — — (28)— (28)
Repurchase of common stock
(1)— (50)— — — (50)
Net share settlement of incentive equity awards
— — — (4)— — (4)
Change in deferred compensation
— — — 6 — — 6 
Other
— — — 1  — 1 
Balance as of June 30, 2019
96 1 (214)1,484 59 (30)1,300 
Net income
— — — — 45 — 45 
Other comprehensive loss
— — — — — (4)(4)
Dividends
— — — — (28)— (28)
Repurchase of common stock
(1)— (75)— — — (75)
Net share settlement of incentive equity awards
— — — (1)— — (1)
Change in deferred compensation
— — — 4 — — 4 
Other
— — — — 1 — 1 
Balance as of September 30, 2019
95 $1 $(289)$1,487 $77 $(34)$1,242 
See Notes to Condensed Consolidated Financial Statements.
6


Table of Contents
WYNDHAM HOTELS & RESORTS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unless otherwise noted, all amounts are in millions, except share and per share amounts)
(Unaudited)

1. BASIS OF PRESENTATION
Wyndham Hotels & Resorts, Inc. (collectively with its consolidated subsidiaries, “Wyndham Hotels” or the “Company”) is a leading global hotel franchisor, licensing its renowned hotel brands to hotel owners in approximately 90 countries around the world.
The Condensed Consolidated Financial Statements have been prepared on a stand-alone basis. The Condensed Consolidated Financial Statements include Wyndham Hotels’ assets, liabilities, revenues, expenses and cash flows and all entities in which Wyndham Hotels has a controlling financial interest. The accompanying Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America. All intercompany balances and transactions have been eliminated in the Condensed Consolidated Financial Statements.
In presenting the Condensed Consolidated Financial Statements, management makes estimates and assumptions that affect the amounts reported and related disclosures. Estimates, by their nature, are based on judgment and available information. Accordingly, actual results could differ from those estimates. In management’s opinion, the Condensed Consolidated Financial Statements contain all normal recurring adjustments necessary for a fair presentation of interim results reported. The results of operations reported for interim periods are not necessarily indicative of the results of operations for the entire year or any subsequent interim period. These Condensed Consolidated Financial Statements should be read in conjunction with the Company’s 2019 Consolidated and Combined Financial Statements included in its most recent Annual Report on Form 10-K filed with the U.S. Securities and Exchange Commission (the “SEC”) and any subsequent reports filed with the SEC.
Business description
Wyndham Hotels operates in the following segments:
•    Hotel Franchising — licenses the Company’s lodging brands and provides related services to third-party hotel owners and others.
•    Hotel Management — provides hotel management services for full-service and limited-service hotels as well as two hotels that are owned by the Company.

2. NEW ACCOUNTING PRONOUNCEMENTS
Recently adopted accounting pronouncements
Measurement of Credit Losses on Financial Instruments. In June 2016, the Financial Accounting Standards Board (the "FASB") issued guidance to replace the existing methodology for estimating credit losses with a methodology that reflects lifetime expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. This guidance is effective for fiscal years beginning after December 15, 2019 and interim periods within those fiscal years. The Company adopted the guidance on January 1, 2020, as required using the modified retrospective approach through a cumulative-effect adjustment to retained earnings as of the effective date to align the Company’s current processes for establishing an allowance for credit losses with the new guidance. See Note 5 - Accounts Receivable for the impact of adoption.

Simplifying the Test for Goodwill Impairment. In January 2017, the FASB issued guidance which simplifies the current two-step goodwill impairment test by eliminating Step 2 of the test. The guidance requires a one-step impairment test in which an entity compares the fair value of a reporting unit with its carrying amount and recognizes an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value, if any. This guidance is effective for fiscal years beginning after December 15, 2019 and interim periods within those fiscal years, and should be applied on a prospective basis. The Company adopted the guidance on January 1, 2020, as required. There was no material impact on its Condensed Consolidated Financial Statements and related disclosures.

7


Table of Contents
Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract. In August 2018, the FASB issued guidance to address a customer’s accounting for implementation costs incurred in a cloud computing arrangement that is a service contract. The guidance aligns the requirements for capitalizing implementation costs incurred in such arrangements with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. This guidance is effective for fiscal years beginning after December 15, 2019 and for interim periods within those fiscal years. This guidance should be applied on either a retrospective or prospective basis. The Company adopted the guidance on January 1, 2020, as required. There was no material impact on its Condensed Consolidated Financial Statements and related disclosures.

Reference Rate Reform: Facilitation of the Effects of Reference Rate Reform on Financial Reporting. In March 2020, the FASB issued optional guidance for a limited time to ease the potential burden in accounting for reference rate reform. The new guidance provides optional expedients and exceptions for applying U.S. Generally Accepted Accounting Principles ("GAAP") to contracts, hedging relationships and other transactions affected by reference rate reform if certain criteria are met. The amendments apply only to contracts and hedging relationships that reference LIBOR or another reference rate expected to be discontinued due to reference rate reform. These amendments are effective immediately and may be applied prospectively to contract modifications made and hedging relationships entered into or evaluated on or before December 31, 2022. The Company adopted the guidance upon issuance, as required. There was no material impact on its Condensed Consolidated Financial Statements and related disclosures.

3. REVENUE RECOGNITION
Deferred revenues
Deferred revenues, or contract liabilities, generally represent payments or consideration received in advance for goods or services that the Company has not yet provided to the customer. Deferred revenues as of September 30, 2020 and December 31, 2019 are as follows:
September 30, 2020December 31, 2019
Deferred initial franchise fee revenues
$137 $136 
Deferred loyalty program revenues
75 86 
Deferred co-branded credit card program revenues
6 34 
Deferred hotel management fee revenues
1  
Deferred other revenues
20 27 
Total
$239 $283 

Deferred initial franchise fees represent payments received in advance from prospective franchisees upon the signing of a franchise agreement and are generally recognized to revenue within 12 years. Deferred loyalty revenues represent the portion of loyalty program fees charged to franchisees, net of estimated redemption costs, that have been deferred and will be recognized over time based upon loyalty point redemption patterns. Deferred co-branded credit card program revenue represents payments received in advance from the Company’s co-branded credit card partners primarily for card member activity, which is typically recognized within one year.
As a result of the negative impact that the coronavirus pandemic (“COVID-19”) has had on travel demand, the Company’s assumptions related to redemptions, including estimated member redemption rate, member redemption pattern, and the estimated cost to satisfy such redemptions, have changed. Accordingly, the Company recognized a $16 million cumulative adjustment, which resulted in an increase to loyalty revenues during the second quarter of 2020. Such increase is included within marketing, reservation and loyalty and other revenues on the Condensed Consolidated Statement of Income for the nine months ended September 30, 2020.
Performance obligations
A performance obligation is a promise in a contract to transfer a distinct good or service to a customer. The consideration received from a customer is allocated to each distinct performance obligation and recognized as revenue when, or as, each

8


Table of Contents
performance obligation is satisfied. The following table summarizes the Company’s remaining performance obligations for the twelve-month periods set forth below:
10/1/2020 - 9/30/202110/1/2021 - 9/30/202210/1/2022 - 9/30/2023

Thereafter

Total
Initial franchise fee revenues
$22 $9 $8 $98 $137 
Loyalty program revenues
39 23 11 2 75 
Co-branded credit card program revenues
6    6 
Hotel management fee revenues
1    1 
Other revenues
10 2 1 7 20 
Total
$78 $34 $20 $107 $239 

Disaggregation of net revenues
The table below presents a disaggregation of the Company’s net revenues from contracts with customers by major services and products for each of the Company’s segments:
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Hotel Franchising
Royalties and franchise fees
$91 $136 $234 $359 
Marketing, reservation and loyalty
99 166 287 418 
License and other fees
21 35 63 97 
Other
25 42 77 105 
Total Hotel Franchising
236 379 661 979 
Hotel Management
Royalties and franchise fees
5 4 16 9 
Marketing, reservation and loyalty
 1 1 3 
Owned hotel revenues
5 18 29 67 
Management fees (a)
7 (6)21 21 
Cost reimbursements
82 161 274 476 
Other
2 2 2 2 
Total Hotel Management
101 180 343 578 
Corporate and Other
 1  4 
Net revenues
$337 $560 $1,004 $1,561 
_____________________
(a)    2019 periods include a $20 million fee credit for past services with a customer. See Note 14 - Other Expenses and Charges for more information.

Capitalized contract costs
The Company incurs certain direct and incremental sales commissions costs in order to obtain hotel franchise and management contracts. Such costs are capitalized and subsequently amortized beginning upon hotel opening over the first non-cancellable period of the agreement. In the event an agreement is terminated prior to the end of the first non-cancellable period, any unamortized cost is immediately expensed. In addition, the Company also capitalizes costs associated with the sale and installation of property management systems to its franchisees, which are amortized over the remaining non-cancellable period of the franchise agreement. As of September 30, 2020 and December 31, 2019, capitalized contract costs were $31 million and $33 million, respectively, of which $6 million and $8 million, respectively, were included in other current assets, and $25 million for both periods were included in other non-current assets on its Condensed Consolidated Balance Sheets.


9


Table of Contents
4. EARNINGS PER SHARE
The computation of basic and diluted earnings (loss) per share (“EPS”) is based on net income (loss) divided by the basic weighted average number of common shares and diluted weighted average number of common shares, respectively.
The following table sets forth the computation of basic and diluted EPS (in millions, except per share data):
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Net income/(loss)$27 $45 $(125)$93 
Basic weighted average shares outstanding93.396.293.497.0
Stock options and restricted stock units (“RSUs”) (a)
0.10.10.2
Diluted weighted average shares outstanding
93.496.393.497.2
Earnings/(loss) per share:
Basic
$0.29 $0.47 $(1.34)$0.95 
Diluted
0.29 0.47 (1.34)0.95 
Dividends:
Cash dividends declared per share
$0.08 $0.29 $0.48 $0.87 
Aggregate dividends paid to shareholders
$7 $28 $45 $84 
_____________________
(a)    Due to the anti-dilutive effect resulting from the reported net loss for the nine months ended September 30, 2020, 0.1 million of anti-dilutive shares were omitted from the calculation of weighted average shares outstanding for the period.

Stock repurchase program
The following table summarizes stock repurchase activity under the current stock repurchase program (in millions, except per share data):
SharesCostAverage Price Per Share
As of January 1, 2020
6.8 $363 $53.67 
For the nine months ended September 30, 2020
0.9 45 51.57 
As of September 30, 20207.7 $408 $53.43 

The Company had $191 million of remaining availability under its program as of September 30, 2020. On March 17, 2020, the Company suspended its share repurchase activity and as a condition of the amendment to its revolving credit agreement, the Company is restricted from repurchasing shares of its stock until the waiver amendment expires at the beginning of the second quarter of 2021, unless the Company elects to terminate the amendment earlier.

5. ACCOUNTS RECEIVABLE
Allowance for doubtful accounts
The Company generates trade receivables in the ordinary course of its business and provides for estimated bad debts on such receivables. The Company adopted the new accounting guidance, ASU 2016-13, Measurement of Credit Losses on Financial Instruments on January 1, 2020. As a result of adopting the new guidance, the Company recorded a $10 million (net of a $2 million income tax benefit) cumulative effect adjustment to retained earnings at January 1, 2020. Since adoption, the Company measures the expected credit losses of its receivables on a collective (pool) basis which aggregates receivables with similar risk characteristics and uses historical collection attrition rates for periods ranging from seven to ten years to estimate its expected credit losses. As such, the Company measures the expected credit losses of its receivables by segment and geographical area. Beginning January 1, 2020, the Company provides an estimate of expected credit losses for its receivables immediately upon origination or acquisition and may adjust this estimate in subsequent reporting periods as required. When the

10


Table of Contents
Company determines that an account is not collectible, the account is written-off to the allowance for doubtful accounts. The Company also considers whether the historical economic conditions are comparable to current economic conditions. If current or expected future conditions differ from the conditions in effect when the historical experience was generated, the Company would adjust the allowance for doubtful accounts to reflect the expected effects of the current environment on the collectability of the Company’s trade receivables which may be material.
The following table sets forth the activity in the Company's allowance for doubtful accounts on trade accounts receivables for the nine months ended:
September 30, 2020
Beginning balance$47
Cumulative effect of change in accounting standard12
Provision for doubtful accounts32
Bad debt write-offs(17)
Ending balance$74

Notes receivable
The Company had notes receivables of $16 million, net of a $2 million allowance as of September 30, 2020. For a significant portion of such notes receivables, the Company has received personal guarantees from the owners of these hotels. In addition, the Company had $17 million of notes receivables which are fully offset in deferred revenues.

6. LONG-LIVED ASSETS
Property, plant and equipment
As a result of COVID-19 and the related governmental preventative and protective actions to slow the spread of the virus, the travel industry is continuing to experience a sharp decline in travel demand. As a result, the Company closed its two owned hotels temporarily for April and May 2020. Due to the temporary closure of such hotels and the continued decrease in travel demand, the Company has evaluated the recoverability of its net property plant and equipment associated with its two owned hotels for impairment in each of the quarters of 2020 and believes that it is more likely than not that the carrying value of those assets are recoverable from future expected cash flows, on an undiscounted basis, from such assets.
Although the Company believes that it is more likely than not that the carrying values of its net property, plant and equipment for its two owned hotels are not impaired, the impact of COVID-19 and the ultimate duration remains highly uncertain. Should the current effects of COVID-19 persist for a prolonged duration, the Company's results of operations may continue to be negatively impacted and the property, plant and equipment associated with its owned hotels may be exposed to impairment.
Property, plant and equipment, net as of September 30, 2020 and December 31, 2019 was $284 million and $307 million, respectively.
Intangible assets
As a result of COVID-19 and the significant negative impact it has had on travel demand, the Company performed an impairment analysis on all its intangible assets in the second quarter of 2020. The Company evaluated the carrying value of each of its indefinite-lived intangible assets compared to their respective estimated fair values. The fair value of each of its indefinite-lived intangible assets is estimated using a discounted cash flow methodology. The Company also evaluated the recoverability of its amortizable intangible assets by comparing the respective carrying values of the assets to the future expected cash flows on an undiscounted basis, to be generated from such assets. The Company has determined through such analyses that certain of its trademarks, as well as, goodwill associated with its owned hotel reporting unit were impaired. Accordingly, the Company recorded impairment charges totaling $205 million in the second quarter of 2020 to reduce the carrying value of those assets to their estimated fair values. Such charges were reported within impairments, net on the Condensed Consolidated Statement of Income and $191 million and $14 million were charged to the hotel franchising segment and the hotel management segment, respectively.

11


Table of Contents
The following is the breakout of the intangible impairment charges recorded in the second quarter of 2020:
Intangible Asset